Products

Our Chat APIs help businesses provide better customer experience allowing the business and the customer to directly engage with each other regarding the product in question making the conversation more interesting and engaging with enhanced features for sharing media, documents, and files. that will result in customer satisfaction. Chat APIs add value to your business by breaking all barriers that come with Global Communication.

WhatsApp

Our whatsapp functionality will allow you to easily & effectively engage with your customers, aide in the servicing.

Learn more

Reach customers via whatsapp
with our Chat API

Customer Support:

Enable customers to reach out to businesses for support through WhatsApp, allowing for real-time assistance and issue resolution. Provide automated responses for frequently asked questions using chatbots, reducing response times and improving efficiency.

Marketing and Promotions:

Deliver personalized marketing messages, promotions, and offers to a targeted audience. Use multimedia content such as images and videos to create engaging promotional campaigns..

Surveys and Feedback:

Gather customer feedback through surveys and polls conducted via WhatsApp. Use interactive messages to collect valuable insights and improve products or services.

Delivery Reports

We process and share delivery notifications that we receive from carriers to your applications. The reports indicate the text status as well as if the user has read the text.

Consent Management

With Chat API consent endpoint users can opt in or opt out of any conversations.

Real time Analytics

Using our dashboard, you can monitor chat activity, delivery rates and troubleshoot any anomalies.

Pricing

All Countries

Access fee per API

Type Cost
Monthly Platform Fee USD 250
Africas Talking WhatsApp Fees are calculated against the pricing listed by WhatsApp Inc. that can be found below: 35% on the total fees / charges to be levied by WhatsApp Inc. and payable by Customer

WhatsApp Fees

Countries Currency Marketing Utility Authentication Service
Argentina USD 0.0618 0.0408 0.0367 0.0316
Brazil USD 0.0625 0.035 0.0315 0.03
Chile USD 0.0889 0.0586 0.0527 0.0454
Colombia USD 0.0125 0.0085 0.0077 0.006
Egypt USD 0.1073 0.0687 0.0618 0.0644
France USD 0.1432 0.0768 0.0691 0.0859
Germany USD 0.1365 0.0853 0.0768 0.0819
India USD 0.0099 0.0042 n/a 0.004
Indonesia USD 0.0411 0.02 0.03 0.019
Israel USD 0.0353 0.0188 0.0169 0.018
Italy USD 0.0691 0.042 0.0378 0.0386
Malaysia USD 0.086 0.02 0.018 0.022
Mexico USD 0.0436 0.0266 0.0239 0.0105
Netherlands USD 0.1597 0.08 0.072 0.0891
Nigeria USD 0.0516 0.0319 0.0287 0.031
Pakistan USD 0.0473 0.0253 0.0228 0.0142
Peru USD 0.0703 0.0419 0.0377 0.0179
Russia USD 0.0802 0.0477 0.0429 0.0398
Saudi Arabia USD 0.0406 0.0252 0.0226 0.0195
South Africa USD 0.0379 0.02 0.018 0.0168
Spain USD 0.0615 0.038 0.0342 0.0369
Turkey USD 0.0109 0.0093 0.0083 0.003
United Arab Emirates USD 0.034 0.0198 0.0178 0.019
United Kingdom USD 0.0705 0.0398 0.0358 0.0388
North America USD 0.025 0.015 0.0135 0.0088
Rest of Africa USD 0.0225 0.016 0.0144 0.0363
Rest of Asia Pacific USD 0.0732 0.0472 0.0425 0.0224
Rest of Central & Eastern Europe USD 0.086 0.0619 0.0557 0.025
Rest of Latin America USD 0.074 0.0494 0.0445 0.0423
Rest of Middle East USD 0.0341 0.0198 0.0178 0.0218
Rest of Western Europe USD 0.0592 0.042 0.0378 0.0397
Other USD 0.0604 0.0338 0.0304 0.0145

Africas Talking Whatsapp Fees

The Fees for Service consists of:

  1. Monthly Platform Access Fees,
  2. Africa's Talking WhatsApp Fees.

Africa's Talking WhatsApp Fees for Service shall be calculated in accordance with the details below and based on the listed pricing notified to Africa's Talking by WhatsApp Inc, as may be amended from time to time, and can be found at: click here, as amended from time to time.

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